Replace Stolen or Lost FNB Bank Cards At Local Stores

FNB Easy Pay As You Use and Smart Option account holders can now replace your lost or stolen FNB cards at your local Checkers or Shoprite.

This comes as the Shoprite Group partners with FNB at more than 700 stores nationwide.

FNB Retail and Private Banking customers also have the opportunity to make Cash@Till withdrawals at no cost at Checkers and Shoprite stores. In the last financial year, more than R5 billion was done in withdrawals.

Raj Makanjee, FNB Retail and Private Banking's Chief Executive said, “We are on journey to provide real help by making our customers’ lives a lot easier through convenient access to services. More importantly, we are aware of the financial constraints that customers continue to face, including those who hold our Easy bank accounts."

He continued to explain that earlier in 2020, FNB had zero-rated purchases being done through their app so that the financial burden can be lessened for customers and they also had various banking fees reduced which Makanjee says is them "increasing the value we provide.”

Although online and electronic payments are now becoming more commonplace, bank cards are still being used and still have a great importance in the way we all bank.

“Physical bank cards are vital in helping customers manage their money better by minimising reliance on cash, which is expensive to utilise. All our FNB customers have contactless enabled cards, and this contributes significantly to efforts to empower customers with convenient and safer ways to pay," said FNB Easy CEO, Philani Potwana.

FNB customers now being afforded the convenience of replacing lost or stolen cards in store results in customers being able to do what is probably seen as a major inconvenience and stress, conveniently as they embark on their usual shopping trip.

When a customer acquires their Easy bank card at a Shoprite or Checkers, they can link and activate the card using mobile banking. To activate the card through this channel, the customer can use any mobile phone to dial *120*321#; enter in their secure PIN/ “mo-PIN” and follow the steps to start banking instantly.

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