SASSA Resumes Its Cashpoint Services in KwaZulu-Natal

Over 20 South African Social Security Agency (SASSA) offices were burnt and vandalised during the looting unrest across KwaZulu-Natal. SASSA says the damage will cost billions of rands to fully resume it operations


The South Africa Social Security Agency (SASSA) has now restarted the cashpoint services in parts of KwaZulu-Natal (KZN) that were interrupted.

Over 20 SASSA offices were reported to have been burnt and vandalised during the looting spree over the past weeks. About 336 pay-points were suspended in the province due to the damage.  

The grant beneficiaries in the urban areas were able to access their money through ATMs, retail stores and post offices. This meant it was impossible for grant recipients to access their money with these cash points vandalised.

SASSA confirmed the situation was now under control and dates for payments were shared with grant recipients affected by the interruption.

SASSA however stressed that the recipients for Special Relief of Distress (SRD) Grant will have to re-apply at SASSA offices. Applications are however not open yet.

The Agency also warns against social media posts saying you can apply for social relief grant electronically. Applicants can only apply via SASSA offices for the social relief funds.

Grant recipients said they have been struggling to access their money, some having to travel long distance to far areas.

The services were suspended in the province due to cash-transit companies being concerned about the safety of their employees. Its reported that police report warned them against traveling to rural areas during the looting unrest.

Also, about 46 Post Office offices were reported to have been burnt and damaged in the KZN Province.

SASSA says that calm has been restored though they haven’t fully recovered and some of their premises were still in a dysfunctional state.

However, grant recipients will now be able to access their funds in the province including rural areas that depends on cashpoints services.  


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